Privacy Policy

GST Hub — Privacy and Data Protection

1. Introduction

GST Hub respects the privacy of its users and is committed to protecting the information provided while using the GST Hub platform.

This Privacy Policy explains what information GST Hub collects, why it is collected, how it is used, how it is protected, and the choices available to users.

2. Information We Collect

Depending on the features used, GST Hub may collect the following information:

  • Full name and user profile information.
  • Email address.
  • Mobile phone number.
  • Business or firm name.
  • Business type.
  • GSTIN and PAN information.
  • Registered business address.
  • State, state code, city and pincode.
  • GST, sales, purchase, inventory, party and financial records entered or imported by the user.
  • Account, authentication, OTP and session information.
  • Technical information required to operate and secure the service.

3. Email and Mobile Verification

GST Hub uses verification mechanisms to confirm ownership of the email address and mobile number provided during registration.

Verification may involve sending a one-time password (OTP) to the registered email address and mobile number.

GST Hub may retain verification status and security-related records necessary to protect the account and prevent abuse.

4. Why We Use Your Information

Information collected by GST Hub may be used to:

  • Create and maintain user accounts.
  • Create and manage business workspaces.
  • Verify user identity and contact information.
  • Provide GST Hub's accounting, GST and business management functionality.
  • Store and process business records submitted by users.
  • Maintain security and prevent unauthorized access.
  • Provide service-related communications.
  • Improve reliability, performance and functionality.
  • Comply with applicable legal and regulatory obligations.

5. Business and GST Data

GST Hub may process business information entered or imported by users, including GST records, invoices, purchases, sales, inventory, parties, payments and related financial records.

Users are responsible for ensuring that information submitted to GST Hub is accurate, lawful and authorized for use.

6. Data Ownership

Business information submitted by a user remains associated with the user's business account and workspace.

GST Hub does not claim ownership of the user's underlying business records merely because those records are stored or processed through the platform.

7. Data Security

GST Hub uses reasonable technical and organizational measures intended to protect account information and business data against unauthorized access, alteration, disclosure or destruction.

No internet-based service can guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials and access devices.

8. OTP and Authentication Data

OTP challenges may be generated for account verification and authentication purposes.

OTP-related information may include the destination, verification status, expiration information, attempt information and security records required to protect the verification process.

9. Service Providers

GST Hub may use trusted third-party infrastructure, communication, hosting, database, security or other service providers where required to operate the platform.

Such providers may process information only as necessary to provide the relevant service or support GST Hub's legitimate operational requirements.

10. Data Retention

GST Hub may retain information for as long as reasonably necessary to provide the service, maintain security, comply with legal obligations, resolve disputes and enforce applicable agreements.

Retention periods may vary depending on the type of information and the purpose for which it is processed.

11. Account Closure and Data

When an account is closed, GST Hub may retain certain information where required for legal, security, accounting, dispute-resolution or legitimate business purposes.

Subject to applicable requirements, users may request information regarding their account and applicable data handling practices.

12. Cookies and Technical Information

GST Hub may use cookies, local storage, session information and similar technical mechanisms where necessary for authentication, security, functionality and service performance.

13. Communications

GST Hub may send service-related communications to the registered email address or mobile number, including verification messages, security notifications, account information and important service notices.

14. User Responsibilities

Users must provide accurate information and must not submit information that they do not have the right or authority to provide.

Users are responsible for protecting access to their accounts and promptly reporting suspected unauthorized access.

15. Children's Privacy

GST Hub is intended for business and professional use and is not designed specifically for children.

16. Changes to This Privacy Policy

GST Hub may update this Privacy Policy from time to time to reflect changes in the service, technology, legal requirements or operational practices.

Updated versions will be made available through the GST Hub service.

17. Contact

If you have questions regarding this Privacy Policy or GST Hub's handling of information, please contact GST Hub through the support or contact channel provided by the service.

18. Governing Framework

This Privacy Policy is intended to operate in accordance with applicable laws and regulations governing the GST Hub service and its users.

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